9-1-1/Communications Centre

The 9-1-1 Communications Centre is staffed with a 9-1-1/Communications Manager, four Communication Shift Supervisors and 10 Communicators, and is aligned to coincide with the four platoon system.
This Unit is responsible for the 24/7/365 operation of the Communications Centre in keeping with the supervisory and operational responsibilities mandated by the Ontario Police Service’s Act, as well as the 9-1-1 Operational Policy.
The Centre receives all 9-1-1 Emergency calls for the City of Peterborough, the Village of Lakefield and the Township of Cavan Monaghan and processes all police emergency and administrative calls for service, provides radio dispatch communications for officers on patrol, operates and does research on various computer databases, and monitors the internal and external security monitoring system for Headquarters.


Photo inside the Peterborough Police Services 9-1-1 Centre.