Monday March 16, 2020 – COVID-19 Media Release

In keeping with recommendations established Federally, Provincially and within the Municipality of Peterborough to reduce the spread of COVID-19, the Peterborough Police Service is taking pro-active steps and attempting to limit the amount of foot traffic into its police station.

“We provide an essential emergency service 24/7/365 to our community and that will not change,” says Peterborough Police Chief Scott Gilbert.

“But there are services we offer which can be accessed online and without having to come into the lobby of our station that will reduce face-to-face contact.”

Effective immediately:

  • Based on present information, which continues to evolve daily, we have decided to restrict or modify some non-emergency services. These measures are aimed at protecting our staff and members of the public to minimize the possibility of human to human transmission of the virus.
  • All emergency services remain in place.
  • We are asking members of the community to restrict attending Police Headquarters unless absolutely necessary. When in doubt, call us first at 705-876-1122. In an emergency always dial 9-1-1.
  • We are no longer accepting in-person record check applications or in-person Freedom of Information requests. The record check applications can be submitted on-line at
  • Instructions on how submit a Freedom of Information request by mail can also be found on our website at Our FOI request is not supported at this time through online payment. Please mail in a cheque for payment along with the request form.
  • In order to limit contact with the public and to mitigate potential staff-shortages, we may process some calls for service over the telephone or online instead of having an officer attend.  These decisions will be made on a case by case basis. If members of the public have extraordinary circumstances that require accommodation then we will take all reasonable steps to accommodate those needs.
  • For a non-emergency crime members of the community can report it online.
  • Non-emergency crimes that can be reported online include theft from vehicle, lost property, frauds, damage to vehicle and theft under $5,000. The online reports are securely uploaded directly into Service’s data entry system and where necessary, followed-up by an officer. To file an online report please visit
  • If you call police requesting an officer attend a location you will be asked some additional screening questions related to the COVID-19 health risks before an officer is dispatched. Again, this is for the protection and peace of mind of our members who may be dispatched to see you.
  • You may see members of our Service wearing personal protective equipment such as gloves and masks for their own protection as well as for the protection of the public.
  • Recruitment and hiring is on hold. However, Human Resources is still accepting resumes submitted via mail. Do not attend the station to submit a resume. For more information on recruitment please visit our website
  • Those attending the station in Peterborough and the office in the Village of Lakefield will notice posters on the main doors asking residents to stop if they have a fever, cough or any recent International travel.
  • We are limiting the amount of traffic into our lobby to two persons at a time. This includes access to the Accident Collision Reporting Centre, which is located in the lobby.
  • Those needing to access the Accident Collision Reporting Centre can come into the lobby to check-in. You will then be asked to return to your vehicle until a staff member comes out to greet you. Do not wait in the lobby.
  • The office located in the Village of Lakefield is closed for any in-person inquiries. If you have an inquiry please call the Lakefield office at 705-876-1122 ext. 277. Do not attend in person.
  • The Service has implemented enhanced cleaning of its spaces internally along with extra cleaning of the lobby and public washroom.
  • Criminal courts remain open however additional screening measure are also in place. If you are not in custody and have a criminal court appearance in the Ontario Court of Justice between Monday March 16, 2020 and Friday April 3, 2020 you do not need to attend court.
  • If you do not attend court, your matter will be adjourned to another court date 10 weeks from the date of your scheduled appearance. To find out what date your matter is being adjourned to, see list of adjournment dates. If your criminal court appearance is after April 3, 2020, please check the Ontario Court of Justice website ( for updated information.
  • If you have further court related questions, please contact your local courthouse. Contact information for all courts in Ontario is available on the Ministry of the Attorney General.
  • If your court matter is urgent, you or your counsel may choose to come to court and speak to your matter.
  • For more information regarding court matters please visit the Ontario Court of Justice
  • Do not call 9-1-1 if you have COIVD-19 related questions. 9-1-1 is for critical situations and emergencies only. For any COVID-19 related questions please call Peterborough Public Health at 705-743-1000 ext. 401.
  • This information is current at the time it was issued and updates will be given as the situation changes.

“The health and safety of our communities, our members and their loved ones is our utmost priority. Therefore it is imperative our members stay healthy so we in turn can continue serving the communities of the City of Peterborough, the Village of Lakefield and the Township of Cavan Monaghan. We encourage residents to use as many of our online services as possible and only attend the station when essential to do so,” says Chief Gilbert.

“We apologize for the disruption caused by these decisions. All decisions are being made with the safety and well-being of our members and community at the forefront while maintaining an optimal level of service. We thank everyone for their understanding and patience during these unprecedented times and we thank our members, sworn and civilian, who continue to provide service in a professional, friendly and helpful manner.”

Peterborough Police Chief Scott Gilbert.